FAQ’s

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Frequently asked questions

The Royal Institution of Chartered Surveyors, or RICS, is the world’s leading professional body dedicated to the economics and management of land, property, construction and related environmental issues. This means any advice they given by their members will be of the highest professional standard. Members are bound by a strict code of conduct that regulates how they deal with you and your money.

Yes. We are required to maintain Professional Indemnity Insurance for all our work as a condition of being a member of the RICS. This is controlled and monitored by the Institution. Having a formal complaints procedure is also a requirement of the RICS. A copy of this can be supplied on request.

We pride ourselves on local knowledge and individual attention to our clients. The most important thing is that you know what you are committing yourself to in purchasing a property. If you would like the surveyor to talk through his findings with you, he will. If you don’t understand anything, he will explain in simple terms.

No. If you need a mortgage to buy your house then a lender will need you to pay for a mortgage valuation report. However, this is not a survey and should not be mistaken as such. A mortgage valuation report is just that – a valuation of the property for the mortgage lender to confirm that the property is worth the amount that you want to borrow. However, this report will only highlight obvious defects. For a full survey the surveyor works for the buyer and will conduct a more detailed examination into the property’s structural integrity, repairs, maintenance and condition.

Buying a house or flat is one of the most expensive outlays most people make during their lives. Every house and flat is different in both construction and condition and many properties have been altered and extended over the years. The report will cover all these areas with appropriate advice. Unknown defects and problems can also be expensive to resolve. A proper survey is a good independent written record of the condition of the building at the time of purchase.

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